LONE WORKER SAFETY Expo 2015 | Speaker – Rachel Griffin

Rachel Griffin

Rachel Griffin

Rachel Griffin – Director of Suzy Lamplugh Trust

09:50 – 10:10

Why today’s event is of such great importance?

  • The history of The Suzy Lamplugh Trust
  • Lessons to be learned

LONE WORKER SAFETY Expo 2015 | Speaker – Walter Brennan

Walter Brennan

Walter Brennan

Walter Brennan – Managing Director, Oliver Brennan Training

10:10 – 10:45

Why lone workers get a bad deal!

  • What the law says about lone working
  • The consequences of taking no action
  • Using the rapid risk assessment to stay safer

LONE WORKER SAFETY Expo 2015 | Speaker – Dr Tim Marsh

Dr Tim Marsh

Dr Tim Marsh

Dr Tim Marsh BSc MSc PhD C.Psychol, FIOSH
Chairman of RyderMarshSharman

11:45 – 12:45

Key Lone Worker lessons from Safety Culture

  • Behavioural safety – key lesson of Heinrich’s Principle
  • Why people do what they do – the psychology of safety
  • Reading People – a (very) basic introduction to leaks, tells and micro expressions – as well as personal safety psychological tricks used that are a threat to your wallet.

LONE WORKER SAFETY Expo 2015 | Speaker – Nicole Vazquez

Nicole Vazquez

Nicole Vazquez

Nicole Vazquez – Managing Director of Worthwhile Training

10:45 – 11:25

Polices, Procedures and Practical Controls

  • Best Practice for producing robust risk assessments and effective lone working policies and procedures
  • Communicating roles and responsibilities – engaging lone workers and (not forgetting) their managers
  • Exploring practical strategies to reduce the risks – how to embed measures in the real world and check that they are having the desired effect

LONE WORKER SAFETY Expo 2015 | Speaker – Mark Jenner

Mark Jenner

Mark Jenner

Mark Jenner – Managing Director of Assault Reduction International

14:15 – 14:55

Making training stick: the strategy/culture challenge

  • The 3P’s dilemma: Policy, Procedure, Practice
  • ‘Conflict Management Training’ vs. pragmatic customer facing staff and their communication styles
  • Making it stick, bringing together the 3P’s
  • Moving forward and maintenance

LONE WORKER SAFETY Expo 2015 | Speaker – Jonathan Fox

Jonathan Fox

Jonathan Fox

Jonathan Fox – State Registered Paramedic with over 35 years’ Experience & Ex-Press Officer of The Association of Professional Ambulance Personnel (APAP)

14:55 – 15:25

PPE – Does it make the lone worker’s environment a safer place?

  • PPE is part of a package of measures that can facilitate a safer work place for lone workers.
  • The absence of PPE such as body armour can undermine the efficacy of the other measures that are in place
  • The threat of assault can never be eliminated, only reduced

LONE WORKER SAFETY Expo 2015 | Speaker – Doug Melia

Doug Melia

Doug Melia

Doug Melia  Managing Director of Safer Handling & Defend UK

15:45 – 16:25

Advising workers on ‘physical confrontations’ and their appropriate responses

  • Understanding Reasonable Force – case, criminal and European Law on the subject of managing the risk of physical violence and aggression
  • Edged weapon awareness and dealing with extreme situations – Applying the hierarchy of risk control

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