08:30 – 09:30
Arrival (Refreshments & Networking)
09:30 – 09:45
Introduction
Speaker: Robert Kaiser – Organiser and Chair of LONE WORKER SAFETY 2017
09:45 – 10:10
Have Changes to the Sentencing Guidelines Changed the Legal Responsibilities for Employers of Lone Workers?
- The implications of the sentencing guidelines on health and safety obligations
- Having concluded what the impact is, the talk will highlight what obligations are
- How the sentencing guidelines apply in practice
Speaker: Lukas Rootman – Partner at Nabarro, a major commercial law firm with offices in London, Brussels, Dubai, Manchester, Sheffield and Singapore
10:10 – 10:45
Why lone workers get a bad deal!
- What the law says about lone working
- The consequences of taking no action
- Using the rapid risk assessment to stay safer
Speaker: Walter Brennan – Managing Director, Oliver Brennan Training
10:45 – 11:20
Training Lone Workers; from First Aid to Conflict Management – If they need it, how do you get it right and make it stick?
- Assessing the need for training: Ways to link your training needs analysis to your risk management process and spend your budget where it is really needed.
- Deciding on the content: Lone working varies and so should your training content. Exploring ways to develop a relevant and targeted training plan that delivers results.
- Engaging lone workers: All training needs to capture the audience’s interest, that’s the easy bit. But really inspiring learners with relevant and effective material and a training style that suits them is what will make the difference long term to individuals and the organisation.
- Embedding the learning: Just how do you know you’ve had the desired effect? Exploring ways to measure the impact and to keep the momentum for good practice and change going.
Speaker: Nicole Vazquez – Director of Worthwhile Training and highly respected expert consultant on all aspects of lone worker safety
11:20 – 11:40
Break (Refreshments & Networking)
11:40 – 12:40
Sex, Drugs and Rock and Roll – What we can learn from bad behaviour…
- The Physiology and Psychology behind Risk Tolerance
- Safety, Empathy and Black Humour
- Learning from Bad Behaviour
- Methodologies that maximise influence
Speaker: Tim Marsh – Chairman of RyderMarshSharman
12:40 – 13:10
Making training stick: the strategy/culture challenge
- The 3P’s dilemma: Policy, Procedure, Practice
- ‘Conflict Management Training’ vs. pragmatic customer facing staff and their communication styles
- Making it stick, bringing together the 3P’s
- Moving forward and maintenance
Speaker: Mark Jenner – Managing Director of Assault Reduction International
13:10 – 14:10
Lunch Break (Excellent Food, Refreshments & Networking)
14:10 – 14:40
The Lone Worker Market – An Overview
- The Lone Worker Market today
- How Lone Worker services are developing including the effect of the latest technology
- How the 2016 review of BS8484 has changed the standard
- Employees travelling abroad
- Choosing the right service for your organisation
Speaker: Patrick Dealtry – Director, The Lone Working Group Ltd and previous Chairman of the British Security Industry Association’s Lone Worker Section
14:50 – 15:30
Body Armour – Why?
- Moral, legal, financial and media consequences when not issuing appropriate personal protective equipment
- Latest design and manufacturing of body armour
- Realistic operational risks and threats of today’s society
- ‘Perception’
- Case study
Tony Welsh – Global Operations Director of PPSS Group
15:30 – 15:50
Break (Refreshments & Networking)
15:50 – 16:30
Use of force & violence reduction strategies, guidance for lone workers
- Threat assessing high risk violence & edged weapons
- Legal guidelines for procuring training for lone workers
- Advising staff on their right to defend themselves
- “Acts & omissions” implementing sensible policy & procedure for staff to follow
- Discussing what is reasonable force, handling internal investigations managing human rights and risk assessing the activities of your lone workers
Speaker: Doug Melia – Director of Safer Handling – Professional Safety Education
16:30
Close of Event
Lone Worker, Lone Worker Protection, Lone Worker Safety, Lone Worker Safety related, Lone Worker Security
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Worthwhile Training
LONE WORKER SAFETY 2017 Expo 